Mars Hill, United States
578 Valley View Cir
N/A
+1 8286894111
Good for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
This is place was a good value. The group snowboard lesson we did was good. Our instructor was helpful and had a buff around his neck to pull up and cover his face anytime he got closer which I appreciated. Only two staff members indoors had masks/neck buffs which was extremely disappointing. The snowboard rental was not great. We needed a women's size 9.5 in boots, but there were only sizes 9 or available. The first pair we were given were ripped and torn, the next were soaking wet, and finally the third pair were fine. The woman helping us with the boots was one of the two staff members wearing a mask and was very helpful and nice. I would go back, but not during COVID times.
like
Let's start off by saying that if I could give 100 stars review I would have. This place is definitely the place for you to go and ski. You will have the best experience ever, no doubt. The staff member are so nice! Once I enter the manager Jeff was so kind hearted and attentive. I am not going to forget this experience ever. That being said if you are thinking of coming to Wolf Ridge Ski, but you are not sure I suggest you THIS IS THE PLACE! Amazing energy and good people here, 10/10 :).. Oh! and the food WOW super good too !!!
We came all the way from Atlanta to come to this Ski resort. We did not feel welcomed at all! After I paid 300 for me and my son we were sent downstairs from the ticket booth to get ski gear. When we got downstairs the lady told me we were in the wrong area. As the lady from the ticket booth told us to go down their. We went back upstairs and was getting the run around as to where to get the ski gear. It was a total mess! On top of that my son ski things kept falling off from his shoe. Ski instructor wasn’t as informative as we got a private instructor for an hour. I just feel like if I’m paying 300 for me and my son to ski for one their should be great customer service, for two you shouldnt have sent us downstairs and back upstairs looking for where to get the ski rental and employees acting as if they can’t help, the instructor was not great (he was the only nice person though), and also they are not wearing mask to protect people from the virus. Also, I paid for all rental equipment and when it got to my son to get his bib the guy told me he doesn’t have my son size and walked away without finish helping me. How were they out of his size on a slow day why they were empty early morning on a weekday?! If you are African American don’t waste your money with these people. They look at us crazy and don’t give us great service. Take your money to another ski resort! Thank me later!
This place was a corona hotbed. No masks, unsanitary, and lifts were not fully operating. Snow was icy and no fresh snow was made. Bathrooms were overflowing with urine and extremely unsanitary; no cleaning staff. Elevator lifts were not operating well. Ski shop people did not have masks and could not explain to me how they were cleaning equipment. I would never recommend this resort to anyone. I fully encourage you to steer clear of this resort and go elsewhere. Horrific is an understatement.
Great staff, super helpful and kind. We enjoyed our visit and were able to introduce our kids to skiing. Only one slope is open but the bunny slopes is enough for our young kids. We will definitely come back. The lodge is cozy and warm with decent food. We are happy this is open and so beautiful with the snowy, wintry setting.
Deli
The best companies in the category 'Deli'