Milton, United States
411 Unquity Rd
N/A
+1 5088384480
Wheelchair-accessible car park
Clean, well equipped pool.
like
Great place to swim! Very clean, nice shower rooms too.
PROS •\tThe pool itself is nice •\tLessons are good •\tCoach Kate is good CONS •\tThe owner Chris Payson recently changed the regular practice hours, with very little notice and no prior consultation or consent of his customers, during weekdays for the group our son is in from 5:00-6:00 to 4:00-5:00, making it impossible for us, and, I imagine, other parents who work a typical schedule, to drive our son there on time •\tPayson cancels practices often, sometimes for good reason like snow but other times with no explanation •\tTuition is high, but there are no refunds even if you're dissatisfied or can't continue with the program because Payson changed the schedule •\tThe billing process, which includes a mandatory escrow account, is, in Chris' own words, a \logistical nightmare\ •\tBeware of add-on charges for what Payson determines, at his sole discretion, are required purchases like Shamrock branded t-shirts, swim caps, bags, etc. •\tPayson doesn’t allow parents to approach him, even with a simple question, at the pool; you have to email him to schedule a time to speak with him •\tChris and his billing person don’t always reply to emails in a timely manner and sometimes not at all •\tLocker rooms are usually a mess •\tSome toilet stalls don't lock properly •\tPool is not regulation size so you always have to travel to swim meets •\tWebsite is not easy to navigate CONCLUSION •\tEven if this location is more convenient, research other programs too
Individual and group swim lessons are excellent.
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