Model TrainMaster

John Napier

The gentleman running the store is very rude. The prices are almost full retail! When I asked where something was I was quizzed about why instead of the location in the store. First and last visit! If the owner only knew how much I spend on trains..... Follow up, you reviewed the tapes??? That should make all your customers feel comfortable knowing you made a point to identify me. Furthermore you aren't going to have a record of me spending money in your establishment. I didn't spend any money there as I was raised to be respectful, and when disrespected by your \clerk\ with his belittling and condescending attitude my wife and I were put off and left. I asked about a replacement power truck and where those were located and was told first they didn't make such a thing, by your all knowing \clerk\. Those particular trains, \inexpensive\ as you call them have lots of sentimental value. I love how you even managed to belittle my trains in your response and it just collaborates the true reflection of my original review. Your store was wonderful with many pieces of beautiful model railroad equipment. Its truly a shame we had the encounter that we did at your store. As conservatives we try to support local small businesses, however no worries I will search for my \inexpensive\ train parts and new trains somewhere else so as not to burden your staff with my cheap trains.

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