New Market, United States
11717 Old National Pike
N/A
+1 3018650022
Friendly staff, no high-pressure sales tactics like at many, patient, caring, and affordable. I’m so glad I found them. Update: after using them several times now, I can honestly say they have the best staff I’ve ever dealt with. The doctors are so compassionate and thorough and they don’t rush you. In having to put down my beautiful cat, they made the experience easier to handle with their kindness.
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Fantastic vet! The staff is very helpful and the environment is clean. We had to put our oldest pup to rest last year and they helped up do this at our pace. The Dr. was compassionate throughout the process. We bring our other pup in for checkups and shots. Again, very good vet!
I took my kitten, Pickles, there today for his first vet visit. I was so nervous since I had never been here before and I was not able to go inside with him. Dr. Smith and the entire staff that I interacted with were friendly and welcoming. I felt at ease right away, which says a lot since most communication is done over the phone for safety reasons! Pickles is sleepy but seems very happy. I really appreciate that kind atmosphere and great care I received! I will be bringing Pickles back for all of his medical needs!
Both Doctors are very nice, patient and thorough. I like that they explain everything and it all makes sense before you leave. The curbside care and drop off during the pandemic is very practical. Thanks! (The techs and front office staff are always pleasant and helpful too)
I used this vet at the recommendation of my parents after our dog become ill suddenly. Dr. Poffenberger was extremely nice and helpful during the entire process. The office staff was helpful and nice. Amanda helped me to make the appointment and answered all of my questions. The experience was very peaceful and a beautiful way to say goodbye to a dear friend. I would highly recommend them.
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