New Rochelle, United States
391 Pelham Rd
N/A
+1 9146322804
If zero stars was an option they’d get it. This place is deplorable - negligent and unsafe. Do your loved one a favor and do NOT bring them here. We had to get our Dad out immediately because the staff was so terrible and the safety concerns were uncontrollable. Grievances have been filed on many levels , please take your loved ones elsewhere. We don’t want anyone to go through the same pain we did.
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Mom came here for re-hab after she fell and had some surgery. We were so pleased to see that UH partners with Burke for geriatric rehab patients Burke PTs come to UH to work with the residents. The care is excellent, and mom is doing well.. We hear the food is good also, another plus!
So far so good everything seems to be working out well and staff are doing a great job. We are using the rehab, I will update review as time grows, we are living at UB during this time. Food is pretty good and the local area has a mix of local stores to meet most needs.
Excellent nursing home, rehab and assisted living facility. I have had 3 grandparents experience 3 different facilities they offer here and the staff is incredible. The place is super clean and always have something going on. Everyone is friendly and makes you feel like family, They truly make your loved ones feel like they are their own. My grandmother was able to fight her cancer after 3.5 years of living there. We are grateful for UH. Thank you.
I valet my car at United while I was visiting my mother and when I came out there was damage. I was sure the valet did the damage but to my surprise the valet manager showed me video coverage of the time I entered and left and the valet did not do the damage. My sincere apology’s for jumping the gun and accusing the valet. James the manger was very helpful and professional about the situation. My sincere apologies and please understand it was my mistake not the valets.
Deli
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