New York, United States
406 W 39th St
N/A
+1 9174991915
Bad service from aggressive, unprofessional technicians. I won’t go there again unless pointed by a gun.
like
They are good people, but lack of professionalism. I went there to clean the sensor of my camera. Once I got the camera back, I immediately realize the camera was not clean. After my photoshoot, I saw that the sensor was even dirtier than before. I emailed them, and they never answered until I called them five days later. He said that he forwarded the email to the technician. The store is 35 square feet. He told me to go back and bring my lens, maybe the lens was dirty. Sure! ( I clean my lenses every week). I went back, with the camera and lens. Two of them were trying to clean the sensor, looking inside the camera and wearing no gloves. \All good now!\ - He said. I went to my photoshoot the next day, came back to edit, still dirty and stain all over the sensor. I emailed them with photos, never heard back. It's been more than a month. Probably the technician lost his way from his desk to the computer.
Best camera store I’ve ever been. They know a lot about cameras and will give you the best suggestions if you should fix something or to buy a new one, also they’re very polite!!
Doug does not argue about Cameras and knows what he is talking about
I use my camera for my job as an actor, but not an expert or photographer by any means. Was really concerned when it stopped working and COVID struck on the same day, and nervous about being over charged, swindled, having it stolen, not fixed well, etc. I took a swing with Camera Doctor, and I am so pleased that it did; Excellent customer service, friendly, knowledgeable, and on top of their game – even when restarting their business during the pandemic. Would highly recommend.
Deli
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