New York, United States
141 E 55th St
N/A
+12126884818
I cannot say enough good things about Dr Massiello. I have never had a treatment from anyone that left me feeling so good that I couldn’t wait to return. I learn new things every time I see him. He is a master healer Tonya Pinkins
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Dr. Masiello has seen both me and my children through thick and thin. Unlike almost any doctor or healing practitioner these days, he is constantly seeking the whole story and the bigger picture. You'll be grateful you visited.
I can not say enough good things about Dr. Masiello. He listens to my health concerns and follows up with questions. He is a thinker and a researcher and follows up with a remedy. He has helped me with some health scares and I am grateful for his knowledge and wisdom.
I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt accidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your 50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.
I have been seeing Dr. Masiello for decades and I am thankful he is my doctor. He cares deeply about the well being of his patients and has a deep well of knowledge about both holistic and traditional approaches to healing.
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