New York, United States
1674 1st Avenue
N/A
+1 2127441300
They came within hours of our call - wow! When they arrived (masked and then I told them they could unmask once I left the room) they went RIGHT to work! They cleaned up the pipes under the sink and it all works magnificently now! The charge was for an amount that I earn in a week - happy to pay it, but dang, I'm in the wrong profession (teacher for 25 yrs)! We will absolutely call them again when we need a plumber.
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They came to our house to check on the smell in our bathroom. Very friendly members. Also true and Reasonable price. The best part is... they schedule it fast. They did a great job and the price was really reasonable.
Smith was great--courteous, professional and thorough. Customer service from the company end was responsive and pleasant. Highly recommend.
This firm was recommended by our building manager and after several attempts to stop by and see what the scope of work they finally came on October 6th and walked the job with the building manager. We set up to do the work Thursday October 15th. They were supposed to send an estimate and proceed with the work as the building scheduled a water shutdown. I call Monday, for the estimate and to confirm the job on Thursday. I was told that the estimate was not ready but the job was still scheduled. Called Tuesday \you will have the estimate tomorrow\ and nothing. I call back Wednesday after not receiving the estimate and was told that they decided not to do the work after wasting two weeks of NYC construction time which is an eternity I not have to start from the beginning. The lack of professionalism and the lack of follow-up is beyond comprehension. SAVE YOUR TIME AND MONEY AND LOOK ELSEWHERE AS THESE GUYS ARE A JOKE.
We are extremely pleased with this experience, I will highly recommend them to my friends and family. Given the Covid19 situation, I was nervous about having anyone doing work around my home.
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