North Hills, United States
16405 Chase St
N/A
+1 8188927258
I just spoke to Daniel. Decent sod man. Not cheap, but very straightforward and flexible. On the other hand, some customers are clearly trying to be agriculturalists when they should stick with... answering the phone and online labor. Nice talking to you Daniel.
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Do Not Purchase from Valley Sod Farm. ( Please look at the pictures for the proof of my statement here ). I ordered 1050 SF SA Grass and they told me this was the last day of the cut. The price was a little cheaper than other places. When my driver picked up the grass, it was 300 SF less than my ordered. I contacted the manager (Daniel) but he accused my driver vanished 300 SF grass on his way from the store to my house. Because my driver was a very good friend of mine but he was Latino. I end up buying different grass from another place the missing 300 SF. I contacted my bank and forced the store to accept they actually didn't give me enough based on my actual ordered. Some one from store contacted me again and apologized for what happened. The quality of the grass is very bad. It's almost like a dead grass to me. The other 300 sf from other store is very look green and growing but not the one from Valley Sod. The manager is asking you to count all of the pieces they gave me 1 x1 foot. Still they put the blame on my Latino workers. Daniel accused them of stealing my grass while it was loaded on a one and half pallets. Please pay more but don't do business with this dishonest people.
If I could give zero stars to this business I would. The complete dehumanizing way that the owner of the company spoke to me is unacceptable for any business. We double and triple checked measurements the first time we ordered the grass and the first time we received the shipment of grass we were significantly short on grass and so we proceeded to order more grass to cover it. When we called the second time, we gave a boy (the son of the owner) the exact numbers 3 times for him to tell us how many palettes of grass that is, when he told us the amount was close to half of what we ordered the first time we knew it was incorrect and we tried to tell him that but he told us that it was still 5 palettes worth. The driver dropping it off also told us that it was too much grass for what we still had to fill. At no surprise to anyone, we had 600 extra square feet of grass after installing the remainder, an additional thousand dollars. I called the owner of the company today and he immediately defended himself, without even offering to double check to make sure the numbers they recorded were accurate. He was incredibly rude, without even offering to discuss a solution blamed me for giving them wrong numbers and I honestly don’t know how a company like this runs with someone who speaks like that to women, especially in these difficult times. No conversation, completely aggressive tone. DON’T support people like this... especially if you are a man you should never talk to a woman like that. after reading several reviews it’s clear they have scammed people multiple times so hopefully you will take heed and not order from them because if there is any issue you will clearly not have an opportunity to have a decent human conversation
Sod is amazing. Looks so good and took really well.great price, great customer service, and great sod.
Best prices in town. Material is top notch. Staff members get you going quick even when there are alot of customers.
Deli
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