North Richland Hills, United States
8209 Mid Cities Blvd Suite 200
N/A
+1 8174275555
My dad has greatly benefited from the excellent care given from Home Instead the last 4 years, both at home, and at a skilled nursing community. His quality of life was so much better due to Home Instead. The family so appreciates them.
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We used Home Instead Senior Care in Keller for over 2 years to help us care for my mother. The care my mother received was absolutely outstanding. We can not say enough about my mother's caregiver who became like one of the family an always went above an beyond. We never had to worry an was always at ease if we had to be away from home we knew she would get the care she needed. The office staff was exceptional an treated us like real people not just another client. They took every request personal an their communication with us was always above an far beyond what we had experienced with other agencys.
Very upsetting experience... many of the caregivers had no training and were unskilled in the basic care required by an elderly hospice client. Some of the women said they did not care for bed patients, other slept during their shift, others ate chicken and chips while watching TV...only a very few were trained and skilled - which had been promised from the outset. References in many cases had NOT been checked. As mentioned in an earlier review - BEWARE !
Home Instead Senior Care deserves 10 stars for the care they gave my Mom and the seamless way their compassion extended to the rest of the family. Mom's caregiver became one of the family, we could not have asked for more.
Great staff, great service and great job taking care of my mom post surgery! My mother kept saying, \there aren't any angels left in heaven...because they are all here taking care of me!
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