Norwood, United States
9 Cypress St
N/A
+1 7817692345
When I choose to hire people to help fix or maintain something for my home, I usually have lots of choices. Lots of companies claim talent and experience and offer a fair price. Sometimes a worker over delivers for what their estimate included. All these criteria were met by Downeast Chimney. I was lucky that as a company Downeast is fair priced and experienced and thoughtful how they might help my situation. However why I am writing this recommendation is to applaud the human interaction I enjoyed with Louis and his 2 sons Jacob and Ross. Whenever possible I look for people I can trust, people who keep their word, people who are respectful and honest like family or close friends. I was recommended to Downeast from someone who has worked in the chimney business. My chimney situation was complicated. If my interactions with everyone who I need to support my home to run well were like Louis and his 2 sons, I would be a very very happy camper.
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I didn’t hesitate calling Downeast Chimney Sweep a second time when I needed my chimney swept. First, time they replaced my furnace liner and repointed the top of my chimney. And, the work was completed as desired. This father and two son team is professional, friendly and efficient. Highly recommend.
I needed to get my oil burner chimney flue inspected and cleaned. After reading a lot of online reviews of various companies in this business, I finally narrowed down my choice to Downeast Chimney Sweep. They are a family owned, local business and had a perfect score on the various review sites. I am so glad I chose them. Louis , the owner, returned my initial phone in a timely fashion. He and son Ross turned up for the work today. They were efficient and knowledgeable and extremely pleasant to interact with. Along with cleaning out the boiler flue, they also inspected the fire place flue and determined that it did not need any cleaning. They could have easily insisted (and I wouldn't have known any better) that it needed cleaning and charged me more. They didn't try to sell me anything more than what I needed. We also discussed a number of other potential issues (related / unrelated to the chimney) and Ross was very good about sharing his knowledge without ever suggesting that we should have them back for any future work. I really appreciated their professional integrity. I would recommend them highly.
They came on time and cleaned my chimney. The owner was friendly and very pleasant to talk to, as was his son who also came to help. They cleaned my chimney while the father inspected the hot water tank and boiler/liner. He gave me a heads up on some potential issues I might want to check out. Overall I'm very happy with the service provided and will call again.
Downeast Chimney Sweep are the best, most honest in the industry! I did my own research before I hired them and came to the conclusion that if you want an honest assessment of your chimney and quality work, this is the company, and I was proven right. In fact, our oil company asked who we were using to inspect our flue, and I said Downeast. The oil company said good, in their 40 years in the oil business, Downeast is the only one they trust. Downeast came in, inspected, gave us an honest assessment of what we needed and didn't need, did a thorough cleaning, and cleaned up the area as if they were never here. They are terrific!
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