Ossining, United States
38 Claremont Gardens
N/A
+1 9142360884
Unproffesional. I had an appointment for a 1 bedroom 1 bathroom. When l got there they only had studios and 2 bedroom available. Absolutely wasted my entire day.
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INITIAL REVIEW: Very nice property, moved in to a newly renovated place. The management company went out of their way to answer all my questions & concerns. AFTER LIVING THERE FOR A YEAR: 1. The walls are *super* thin. Be prepared to hear any & everything at all hours of the day. Running children, arguments, pets, laundry machines, dishwashers. You name it, you’ll hear it. 2. I had the misfortune of living under a family who had a dog that barked all the time. 3. Roaches. 4. Guest parking is rarely available because people will hog spots for days. Forget finding a guest parking spot on the weekends. 5. Speaking of parking - 1 parking spot per apartment. Doesn’t matter if it’s a studio or a 3 bedroom. Only 1 parking spot. 6. Don’t expect management to help you with the issues above. This place is cheap for a reason. If you can afford to pay a little more, do not live here.
Funny how the only positive review is written by the leasing agent Marc, and then he comments on it with the company account! Guess you need something to drag up the 2 star rating.
The leasing experience was fair. Apartments are nice. And the staff reasonably responsive. BUT --- after vacating the apartment, leaving it clean and nice, they withhold 1/2 my security deposit. When I dispute their charges, line by line, I get no response. No response to my letter to the Regional Manager, Charles Brown. No response to several phone calls and in person visits to the office. That kind of treatment is rude, unprofessional and poor customer relations!
A guy who lives in apartment 22 in the middle section was very rude to me. I asked him if he could open the door to the laundromat and he refused. He said I was \Not allowed to knock on this door\ and I was supposedly gonna get in trouble for doing so. I was scared because I know it was late at night and it was cold but i just wanted my clothing and I didnt know how i could obtain it. He said we was gonna talk to me later and probably gonna do something to me. Don't ever talk to him. Very Rude.
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