Overland Park, United States
8026 W 151st St
N/A
+1 9138979290
Banks installed our pool equipment years ago. The heater stopped working on a Fri. My call was returned within 1bz day. Service scheduled for Thurs. On Thurs they reschedule to Sat by 12p (due to weather). Sat, 11:45a, I called to check their status and was told they wouldn’t be here til Mon. After expressing my frustration, the service guys were great and got it done, but less than 24hrs later — it’s broke. I called Monday morning and was told they can’t come out until Thurs. Service guys again were great and came out a day early — determined to be a second problem by process of elimination. Hoping to have a solid fix with this next repair. I will update this review again once the system is working properly again.
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Excellent service from friendly staff
They adult to pools for us and do an outstanding job. The best in Kansas City
Rude woman I spoke with on the phone basically told me that if you don't live in overland park and don't have 100,000 to spend on a pool they aren't interested in doing business with you. I live less than 20 minutes from Overland Park and budget was not a problem, I guess I'll call another company who wants my business.
Banks Pool built my family's pool last year. Their attention to detail and quality of workmanship is second to none. We are so happy with our pool! They took our basic backyard and turned it into an oasis. The project took a little longer than expected but the rainy weather was largest factor in the delay. Thanks Banks team!
Deli
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