Katy, United States
1539 Mason Rd
N/A
+1 2813984200
Wheelchair-accessible entrance
I went there to have notary for copy certification. Service was very good. I didn’t know I can send USPS certified mail in this store. Saved me a trip to USPS store.
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Shipped a package to PA. I hand wrote the correct address on the package but the guy mistyped it when creating the shipping/tracking label. By the time I realized his mistake the package had been pick up. After 3 calls to USPS ( each about 40 minutes because their automated systems are horrible and it took that long just to talk to someone), I tracked it down to the post office in the wrong city. The guy at Parcel Plus said he put a "parcel intercept" on it, which USPS said was not done. He also stated that I gave him the wrong address when it was hand written on the box. Then he said the computer changed it automatically. If that was the case why didn't he notify me at the time? The first time I went back to have him fix the mistake he said the computers were down. The second time I went back he said he did the intercept, which he did not. I finally have the box being "returned to sender". If you need something shipped just go across the street to the USPS inside the Ace hardware store. They were less expensive as well.
I have had a PO Box here for 5 years and have shipped & received countless packages, certified mail, you name it - all with no issues. The Owner is very knowledgeable and courteous.
I have come here often to use them as a UPS dropoff. I have not used their other services, but to be honest, I would. What stands out is that the man that works here is probably the nicest I've come across in all of Katy - he always has such a kind greeting and is happy to help. Kudos to him, hats off sir! FYI, I do not work here, nor do I have a horse in the race for business. Rather, I choose to recognize extremely good service!
Very nice and courteous. Able to get the work done in a prompt and professional manner.
I nearly always use Parcel Plus to ship packages. Fast and friendly service!
Personal service above and beyond.
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