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Arizona Federal Credit Union - Operations Center - No Branch Access

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Phoenix, United States

arizonafederal.org
Credit union

Arizona Federal Credit Union - Operations Center - No Branch Access Reviews | Rating 2.7 out of 5 stars (5 reviews)

Arizona Federal Credit Union - Operations Center - No Branch Access is located in Phoenix, United States on 333 N 44th St. Arizona Federal Credit Union - Operations Center - No Branch Access is rated 2.7 out of 5 in the category credit union in United States.

Address

333 N 44th St

Phone

+16026831000

Open hours

...
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Rosalva Mendoza

I applied for an auto loan and while working through the process my loan consultant was Ariel Ortega. She emailed me once through the whole process and when I would email her, she would not email me back same thing when I would call and leave her a voicemail she never answered once. I had to call the other number to speak to someone else. When it was time for me to actually sign she scheduled me for 3, but never told me I was scheduled. I called at 2:45 as I had not heard from someone and they told me I had an appointment for 3. The communication was horrible! I've had 4 other loans with this company all paid in full within a year and this experience was by far the worst! The in store Branch that did the signing was very helpful.

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Emily

I used to love this Credit Union, but it's lost touch with the Members. Now there are account fees, branches with tablets instead of human tellers, and broken apps. The website isn't working either. Update: Yes there is typically 1 human teller. There used to be about 4 (at most locations). So the tablets have only replaced 75% of the tellers. If we wanted online banking, why not just stay at home? If you come to a location, it's because you probably need a human.

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Ryan Villalpando

Quick!! Take these 5 stars, I’m not using them.

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Rene Navidad

I would give this place no stars if I could. I came in with my spouse to join our accounts at 5pm. We waited around for 45 min. Then was seen by a condescending large blond white woman who was no help. She didn't help us because my spouse didnt have a passport and a social on them. Instead made up some bs story about policy just so she wouldn't be stuck helping us after hours even though we've been there since 5pm and bank closes at 6pm. WORST CUSTOMER SERVICE!!! THIS BRANCH IS A DISGRACE TO THE AZ FEDERAL CHAIN. Please someone do something to make them better to their loyal customers.

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Christina S

Horrible! The machines always act up, and the people are of no help!

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