Portland, United States
191 Riverside St
N/A
+1 2078353151
DeliveryIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car washOil changeRepair services
The easiest and most pleasant experience I have ever had purchasing a car. Erin was exceptional throughout the process. I traveled from Philly to purchase the car and that was so smooth due to Erin being able to iron everything out before I got there. Therefore once I arrived I had to pretty much sign & drive. Everyone I encountered here from Erin, to the Sales Manager Dan, to other employees, all were superb. There are at least 4 Lexus dealers within a 20 mile radius of my home. If I needed to purchase a car again, I would first check with Lexus of Berlin City all the way in Maine! That is how impressed I was with everything!
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My partner and I are first-time car buyers and after some lackluster experiences at local used car dealerships, we found the perfect car at Berlin City Lexus where we met our salesperson that we can’t stop raving about - Erin Macro!!! She immediately made us feel comfortable, confident, and respected. We got exactly what we wanted, everything was explained clearly, and Erin ALWAYS went the extra mile to get us a great deal. We actually had FUN buying a car with her! We loved the welcoming vibe at the dealership plus our positive interactions with manager Dan and everyone else we met there. Thanks Erin!
My first car buying experience was better than I could have imagined. Thank you Erin for your down-to-earth, honest, and negotiable communication. You helped make an often stressful process a breeze. She is very knowledgeable about the vehicles on the lot and educated me on EVERYTHING I needed to know about the vehicle from interior to exterior, maintenance, and custom settings. I would highly recommend anyone to reach out to Erin at Berlin City of Lexus in Portland if you’re looking for a smooth car buying experience. Thanks again Erin!
I cannot say enough good things about my experience with Berlin city Lexus of Portland and my salesman Dylan Trott. He was so helpful through the whole process. My first time buying a car online and having it delivered and it was amazing! I highly recommend both the dealership and Dylan.
Great place! It was my first time at a car dealership buying a car and the prices were competitive and the customer service was excellent! Erin helped us during the process and she was great! We drove off in our dream car, definitely recommend this place to all. 10/10
Deli
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