San Francisco, United States
2636 Judah St
N/A
+1 4157595076
Wheelchair-accessible entrance
I thought I was doing the right thing by supporting a local business, I was wrong. They just charged me 94 for 20 medium uhaul boxes and a large box of bubble wrap. Both those exact same items come to less than 50 total on uhaul's website.
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They helped me overnight ship a really important package to my daughter in New Jersey. I can't say enough how grateful I am for the advice that they gave me to make sure that this happened.
Super easy, socially-distanced shipping
Left package with printed prepaid label for Macy's return items to be picked up and transported by United Parcel 15 minutes before 4:00 standard pickup time near end of October, 2018. Wife was the only one there. Label weight was incorrect, but Macy's stated United Parcel would correct the weight and bill them accordingly. Box disappeared. Contacted United Parcel several times, box wasn't there on table or floor, they never picked it up. Tracking number was never scanned in. Items were not ever returned to Macy's. Box disappeared within minutes of being left, no other customers entered or left the premises. (I had a long wait for the N-Judah LRV at the nearby stop, so know that for a fact.) Total loss for me. Advised Macy's, UPS, and local police. Called Postal Depot several times, spoke with husband. Told him I'd be advising BBB and police, no concern whatsoever. No resolution, correction. Discussion very abrupt, almost rude. Have experienced delays in pickup on return items left there previously of 2 or 3 days, but they always eventually were picked up. This was the first time a box totally disappeared and never was picked up by carrier, but as stated, weight provided by Macy's was wrong and they wouldn't correct it. Note: Boxes are not scanned in when left off, so customer has no proof they ever left a box off. Business is a prime opportunity for theft. (Had a prior bad experience when again wife only one there - she charged me over 5.00 for a one page very short fax and cover sheet I HAD to get sent. Relative it was being sent for was a witness. Conclusion: Very shady operation, will never go in there again. They run a crooked operation there - they've ripped me off twice.
Everytime I go it's to drop off a rental book for school. They ways great me with a smile. Send out my book in time and never get over charged.
I met a friendly dog there. Awesome experience :-)
Crooked people who take your and do not give a receipt. Paid in advance, shirted one month. Paid for October, they changed their mind. Shirted 2 months paid.
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