Reno, United States
6405 S Virginia St # 1
N/A
+17758527600
Closed. For Lease. Real Estate Locked. GOOD RIDDANCE! By Law: Sec. 4.04.067. - Retail sale of dogs and cats in commercial establishments. (1) The retail sale (including both primary and accessory use) of dogs and cats in pet stores and/or commercial establishments shall be prohibited.
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The one good thing corona did in 2020 was get this place shut down! Looks like they're building is for sale! Go to a reputable breeder or a shelter, not a puppy mill store.
This is a Pom! Omg I wish I could have him. Lost my Pom a year ago and I need another heart dog and this lil guy I’m hoping to buy for 3k
Precious cute puppies but horrible customer service. The sweet puppies get a 5 star but if you need help or have questions about buying a puppy forget it. It is a Tuesday at noon and the young girls working acted like we were bothering them. I went with the intent of buying a puppy but because of the attitude and bad vibe I left. They were more interested in their friend that came to the store to visit than the paying customers. Horrible vibe from the humans. We left. Weird experience from inexperienced young employees. Edit the above review. With further research and after talking to my friend about my bad experience she told me that this place was brought up on charges for by Washoe County Regional Animal Services. Sure enough it is true! On September 3, 2019 the owners were indicted after a two year investigation. The charges were very serious!
This does not sound like a good place for a dog DONT GO unless you want to spend 4000 dollars on a puppy or kitten 1 THING GOOD IDEA IF YOU WANT A PUPPY IN NEED THATS IN PAIN THEY DONT CARE AT ALL!!!! i wish i could give this a 10000000 - they suck
I had the same exact experience as the person below "I had been looking around for a puppy for a while and after having no luck I gave in and bought one from here. I was told my puppy was healthy and have records they gave me showing the same. But unfortunately my puppy was not healthy at all and has had many problems since I have gotten him. I have gone to the store to talk to someone about this and they referred me to a place that takes care of the store’s problems. After calling the number and waiting over a month I haven’t received any information back. I’m pretty much paying the amount of the puppy in vet bills. I would NEVER recommend ANYONE to get a puppy here." I have had to pay so much money in vet bills and my dog is still having problems. We have been to the vet EVERY week for the last 2 and a half months.
My husband and I got our puppy here 4 years ago and love coming back to look for a friend for him. Always the sweetest puppies and helpful staff!
My children and I went into the store few days prior inquiring about a dog that was supposed to be released by the doctor on that following Monday. Spoke specifically with the manager of puppies Plus on South Virginia and told her that I want and like the dog we found. She took my information down and told me that she would be in touch with me on that Monday when the doctor came in. No phone call. So I inquired on Monday evening , but still no doctor. Tuesday morning came around and they said they would have to call me back for whatever reason . So I provided them my finance number for the puppy and that Im still interested and would like the dog. It is now Wednesday and I contacted puppies plus wondering why I haven't received a call back in regards to the puppy that we liked.. To then hear that they sold the puppy. My family and I are first come first serve as they mentioned over the phone . We were the first family interested being and fit all requirements to find a puppy for our family. It wasn't good enough for puppies Plus and they sold the puppy. The woman I spoke to would not give me her name . She was giving me information that I already heard from the first lady & I wanted to speak to the manager. So instead of having GOOD CUSTOMER SERVICE and taking my info and concern down shes talking over me and telling me things I've already heard and I kept telling her that I would just like to speak to the manager . The conversation became disrespectful and I spoke my mind! I will never go back to their facility to purchase a dog. The reviews are correct their CUSTOMER SERVICE SUCKS!
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