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Paw Spa Grooming

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Purcellville, United States

pawspagrooming.com
Pet groomer· Ranching

Paw Spa Grooming Reviews | Rating 3.3 out of 5 stars (5 reviews)

Paw Spa Grooming is located in Purcellville, United States on 211 S 20th St. Paw Spa Grooming is rated 3.3 out of 5 in the category pet groomer in United States. Full service pet grooming located in Purcellville, VA. Specializes in a relaxed grooming environment for your furry friend, serving all of Loudoun County and Northern Virginia.

Address

211 S 20th St

Phone

+1 5407518870

Company size

11-50 employees

Headquarters

Purcellville, Virginia

Open hours

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L

Leah Carlson

I have been taking my dogs to Marti for years. She has a thriving business, and she is very responsive. I have one dog that multiple groomers complained about, but Marti works with her well, and now Ginger doesn't mind grooming at all. Her place is bright, open, and organized. Marti is always friendly and professional. She loves her four-legged clients and knows her business. Because she is so busy, you need to book well in advance.

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Diane McCallum

Marty made my already handsome sheltie even more beautiful. He exhibited very little anxiety in the atmosphere at the Paw Spa during his very first visit there while enjoying social interaction with other canine!! Thank you, Marty!

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Chris Mizerak

Marti is the best groomer I've ever used!!! Highly recommended. She cares for my dog like he's her own! Awesome service, awesome person, awesome pawspa!

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Jaime Follows

I scheduled a grooming appointment with Marti several weeks ago. We couldn't make it, so I called and left a voicemail letting her know. She called the next Thursday and left her own voicemail asking me where I was with our dogs. I was confused because I was sure I had scheduled the appointment for the Thursday before. I figured it was a simple misunderstanding and did not call back until today to reschedule another grooming appointment. She told me she has a o show\ policy and that I would be charged a fee for missing our appointment. I tried to explain a few times that I had in fact called and left a message, but she didn't seem to believe me and said she would go back and check her voicemails to confirm. Still pretty confused as to how I can be charged for an appointment that I hadn't even scheduled to begin with, since the original appointment was for the week before. Either way, I told her it wasn't great to treat her customers like she was and that I would be posting about my conversation with her to Yelp and Facebook and she told me she'd be fine since I don't bring my dogs to her but every 6 months or so anyway and HUNG UP on me! Maybe she doesn't need my business, I don't know. I do know I don't want to do business with anyone who treats their customers this way. Word to the wise - be aware of her cancellation policy.

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Frankie P

Best groomer we've ever used. Reasonable rates and great service!

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