Quechee, United States
176 Waterman Hill Rd Suite 1
N/A
+1 8022959500
Extremely poor customer service! Be aware of them on Airbnb as well since they have multiple properties in Vermont. The house we stayed in was good, but we got it with bad maintained hot tub! Water level was low and color was green, no working jets, clogged filters, etc. They couldn’t fix it during our stay. So we asked for a reasonable partial refund. In return they started blaming us for breaking it!! Unbelievable!! We’ll continue to fight for our money and ruined vacation.
like
These guys are not professional, and don't know how to handle a situation. If there is an issue that the customer alerts them to upon their arrival, the response shouldn't be to start a dispute and eventually blame everything on the customer. Disappointed and won't stay here again. Management needs training on customer relations, if good ratings are important to the success of their business.
Those people are complete fraud!!! Don't rent anything from them you will ruin your vocation! They demand money for the brocken stuff that were brocken before your arrival and even if you have a solid proof that it was brocken they will blame it on you!
We had a great weekend and the rental home was great and most importantly clean!
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