Sun City, United States
9817 W Bell Rd
N/A
+1 6237928088
Wheelchair-accessible entrance
Well they are advertised as the 3rd party for fish & game registration on new boats. Unfortunately their Havasu office is only open on Thursday and Fridays. So we drove out from California to the Sun City location on Sunday night arrived when they open, 9am to about fifteen people outside waiting to get in. The line went very slow in the Arizona heat. Even seniors uncomfortable outside. After about a two hour line waiting, was allowed in.. Once inside the young employee ask me for my information I shared my documents with him & he looked lost, said do I have a title ? I said no its a brand new purchase. Fish & Game said you could generate a registration number for the hall of the boat and it states it on their website. The employee than took my paper work to the back came back ask for a MSO obviously don't have that eirther only the purchase agreement. I said thats why I am here to have you check the system & provide me with my registration number (that's it) he came back & said sorry can't help you, you have to go back to the dealership (in California), after a nearly 3 hour wait not to mention a 5 hour drive & hotel expense was told nothing we can do. Very disappointing & NOTHING QUICK ABOUT them. All while my wife waited in the car parking lot. Than I decided to drive to Fish & Game, walked up to the door (no wait) gal open the door ask what I needed showed her the same paper work that quick stop looked at, she said oh boat registration hold on, came back & said here you go, this is your registration number to put on the boat & your paper work was mailed last week. Took maybe 5 minutes. Lesson here don't use any third party services. Zero customer service.
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Been in this location a few times for license and registration services. Each time was in and out within 10 minutes and had great service. Highly recommended!! - Jon M.
They are highly efficient. I was able to get my out-of-state car registered and obtain a new license very quickly. Lorenzo and his team are also friendly and helpful in answering questions.
Super fast, and very efficient. A great convenience compared to going to MVD. I highly recommend them and my wife and I are multiple return customers of this location.
Walked right in, was greeted and sat right down!! One of the best MVD moments EVER!!! I have to return because I forgot some documents but it sure was nice to not wait 2 hours to be told Im missing a document! Im truening today (on a Saturday) to finish up. I will update if my experience changes. As of now, 2 thumbs up!
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