St Joseph, United States
3100 US-169
N/A
+18162339149
Just bought a Hyundai palisade from this lot yesterday. Anyone who’s been in the market for one knows how difficult it is to find one and I hadn’t worked with a Reed dealership before I started looking. The customer service at this location is truly unmatched. We have been car shopping for approximately 6 weeks trying to decide which car was right for us and then trying to locate a palisade and this team made every single part of the process easy, relaxed and most importantly transparent. I did my research on pricing and trade in value and the like and they were just as transparent on their side of things. From Nick helping us over the phone with deposit and initial communication, to Steve Timmons as our sales guy, to Matt for the financial side it was seamless. Steve is a fantastic car salesman. He is relaxed and very easy to work with. He did not try to oversell us on any aspect, he had the paperwork ready to go and walked me through the front end side. He spent time with us going over the car features and making sure I felt great before driving it off the lot. He was respectful of our time and had a great knowledge base about the car even with it being such a new model. I have had mixed experiences buying a car before, and these guys truly are professional, kind, good salespeople. Their manager stopped to talk with us while we waited for the financial docs to be finished and they all stayed late until our deal was done. Cant recommend them enough if you are in the market!!
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Its Randy Reed now and ive always loved there customer service and the little gifts they give with new car. There just awesome
Really nice sales guy, nice manager. Would have purchased a truck from them but they didn't have what I was looking for. Small dealership that seemed to care and not waste time on "selling" but let me try to buy. Even got a nice note after I said I went and got what I wanted from another place. Great deaship IMO
Friendly respectful and understanding great place to buy and have your vehicle serviced
Went and spoke with Dan about a Elantra today. Him and Brent got me a great deal that worked with the payment I needed. They went out of their way to make the deal work best for everyone. They also have their prices already marked below retail so you know you’re getting a good deal. They agreed to fix what needed done at no additional charge as well. Will definitely be recommending to anyone who is looking to buy.
It was better when car city wound it, Reed never wants to uphold any warranty purchased
Service department personnel are always friendly and knowledgeable.
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