Richardson, United States
N/A
+14695890823
Negative stars. Waited almost 2 weeks for the appointment which was a 5-hour window on the 23rd. Last hour of the window I called to make sure someone was coming. I was assured they were running late but would be there before end of day. Called 3 hours later, got an after hour service. They said the tech couldn't make it and they promise to be there tomorrow (today, the 24th) between 12-4. Today at 4:15 I called to let them know no one showed up again. They informed me they aren't going to be able to make it again. So now I do not have a fireplace for Christmas and it's impossible to book someone now the day before. Rely on this service about as much you would a cable or internet company; needing to schedule weeks out and then they don't follow through on their appointment.
like
Steve did a great job. His arrival was right on time, he explained the process and went about his tasks and let no mess. Great job!
professional and considerate of my home. He did a thorough job and I will recommend your company to all. Very nice work.
Arrived during the appointed time commitment. Worked carefully and efficiently. Cleaned up after preforming work. No surprises.
Great company! Friendly and effective staff! Definitely recommend them to everyone for chimney maintenance needs!
Amazing service, great prices, beautiful fireplaces models! 100% recommend it!
I love that the gentleman called 30 min before the appt time so that I had time run home. He was very thorough and explained everything to me in detail in a way I could understand,
For such a big project this outfit did a smooth and rapid job of replacing our entire fireplace and chimney system it looks great!
Deli
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