Richmond, United States
2400 Hermitage Rd
N/A
+1 8042541150
Ambulance failed to put IV in me last year but did take me to hospital. never reached out about payment, I assumed it was taken care of. sold debt to a debt collector without ever trying to reach me.
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Ill croak before I take a Richmond ambulance again. They drove me 5 min in an emergency and will not budge on the 550 charge. No negotiations, that's their NEW policy. Smh keep your help. I just recorded their representative saying \they were taking settlements but are no longer at this time\? Let me get this right an AMBULANCE company changing their policy to NOT taking settlements DURING A PANDEMIC?!?!?!
This company should be ashamed. Charges are outrageous!!! But at least their staff was nice.
Customer service when calling about a bill was beyond rediculous. I was notified of the bill when the city notified me of my reduced tax refund and why. I had to call 2 years after my accident. I asked what happened to the bill that I was never sent. They said they were \given\ an address that was an address of mine that was former of mine, wasnt on my drivers license and I would never had given them. I may have been concious (but I blacked out) but common sense would say I wouldn't give that address. The address they had was all they had for contacting me. They never reached out to my insurance company to get my phone number or correct address. When I was on the phone, they blamed my insurance for not notifying me off the bill when THEY should have notified me. They were vere disrepectful and will NEVER use this service again.
I am so very thankful to the 2 fellows who came to my home when I dislocated my hip. They were most sensitive to my pain and knew exactly what to do to best care for and transport me. Thanks so much guys
Deli
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