St. Louis, United States
1801 Craig Park Ct
N/A
+13144710048
Nick W. did an excellent job. He was friendly, knowledgeable, and went the extra mile to do the job well. I would recommend this company to a friend.
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I’ve had plumbing issues due to roots in my main line. Both times, Reggie was the one to come out. He was very professional, polite and took they time to answer and address any concerns I had. He was also personable and worked hard to make sure I was at ease and the job was done right.
I had a great experience with this Roto-Rooter service. The technician showed up very fast. He (Hasan) was very organized and pleasant to speak with. After reviewing where my drain lines were he promptly brought out the tools he needed to fix the problem. It did not take very long and my drain problem was solved. I have used this company a couple of times and always seem to have good results.
Nick and Alexander were awesome, really explained everything and took their time to do it right and worked with us to get out lines fixed up
Matt and Brandon are the best. I would give them 100 stars if I could. They explained everything they were going to do in advance. I would recommend Roto-Rooter to anyone needing sewer services. Thank you again for your help.
Clogged sewer lateral that was causing backups in basement. A little more expensive than previous smaller companies I've used for similar services. However, very easy to schedule them exactly when I needed (Sunday) and they have all the tools to take care of the job fast and professionally.
Roto kept in contact with me from the second I called at 7:30 this morning until Matt showed up for the service call. I was told he would arrive around 10:30 an received a call to let me know he was on his way around 10am. Matt showed up around 10:45-11 an was professional from the start. He walked me through possible problems as well as possibles solutions. He was very knowledgeable and communicated throughout the entire service call. He was able to free my main line but insisted on having a camera ran just to be sure there were no extenuating circumstances. Cameraman will be out later today or tomorrow an fingers crossed hopefully all will be good. But once again everyone I dealt with was polite, professional, an productive. I highly recommend ROTO for plumbing needs!!!
Reggie was amazing! He told us exactly what we needed to know for future and preventive maintenance, very timely in his response, and was just an overall wonderful person to work with. If I could request him every time, I would.
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