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Guaranteed Appliances

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San Marcos, United States

guaranteedappliances.com
Appliance parts supplier· Appliance store· Used appliance store· Appliance repair service· Appliances customer service

Guaranteed Appliances Reviews | Rating 3.6 out of 5 stars (5 reviews)

Guaranteed Appliances is located in San Marcos, United States on 3020 FM621. Guaranteed Appliances is rated 3.6 out of 5 in the category appliance parts supplier in United States.

Address

3020 FM621

Phone

+1 5123920373

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Buys used goodsRepair servicesService guarantee

Open hours

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JN TX

I called Guaranteed Appliances looking for a Speed Queen washer & dryer set. I talked to Beth & Kristin for several days trying to decide the exact model Speed Queen set that would work best for me. Wanting to be sure, I contacted Speed Queen and told them the same thing I told Guaranteed Appliance. Low and behold they recommended the SAME washer/dryer set. I decided on the Speed Queen TR5 that Guaranteed Appliances recommended. I wasn't sure I had made the right decision between the TR5 and the TC5 until I did the first couple of loads of clothes I washed! I have to say I LOVE this washer and dryer set. Beth and Kristin know what they are talking about, you can't go wrong with these girls. Their installer was AMAZINGLY professional, neat, and knew what he was doing! Hope this helps to make your decision easier.

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Jordan Samirah

They need to learn how to speak politely over the phone. When people are calling to ask questions it’s because they don’t know the answers. So, when i ask what you guys take.. tell me what sorts of things you buy. When i ask do you take what I’m trying to get rid of, it’s a simple yes or no don’t continue to press me about the information for you to then tell me that you’ll “pass” on the offer. Like why ask me questions about something that you don’t take, when you should’ve told me “we aren’t currently looking for that item, did you happen to have ... instead?” Seriously, learn how to speak to people properly. This is supposed to be a business, way to get another bad review ma’am. Shame that i only had to speak on the phone with someone for me to write my first bad review.

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Shawn Kriese

My horrible Samsung HE finally got to the point I could justify replacing it when the door latch broke for the third time. I looked all over Austin for a Speed Queen set. Luckily I found Guaranteed Appliance in San Marcos. They had exactly what I was looking for with a great price. Kristen was super nice and explained all the features and different models. Will do business again.

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J L

Knowledgeable and very friendly staff. She knows her products, comfortable buying experience.

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Liz

If I could give ZERO stars No customer service rude and interrupts she lies about junkyard parts and says they are all being fixed high retail prices . This lady needs to retire 10 years ago there is a little thing called human decency and you mam lack it very much so !!!!! NEVER GO AGAIN WHt a joke!!!!!!

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