Scottsdale, United States
8225 E Butherus Dr
N/A
+1 4805566572
Wheelchair-accessible entrance
Definitely not impressed with this company. They are over priced in my opinion and I wont be bringing any more vehicles there. They quoted me 15k for a remanufactured motor swap and then wanted to add on another 2k before they got started. I had my car towed to a different company and they did the job with a brand new crate motor from start to finish for 6000 less than Beck's and they gave a 2 year warranty on their work, something that Beck's didn't offer. I wanted to be clear that I'm not upset with Beck's, their pricing pushed me to find a company that actually cares about their customers and has reasonable pricing. And yes, I did find a company that would do it for 6000 less and they didn't have to replace the starter that you said was bad. You're responses are comical and make you seem that you don't care if you lose customers. Pretty soon you'll push them all away if you act like a child every time someone says something that you don't agree with. If you doubt me, on the pricing, I have the paperwork to prove it.
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I took my E30 in for AC issue and a cold start noise based on the reviews here. Initial communication on cost and next steps was clear, but when I came to pick up the car I was informed the AC was not optimal and may need a new compressor. The next day I was told the \master tech\ would like to look at the car and he would return the following week. Several days passed with no updates. When I finally heard back they were still unable to improve the AC after changing out the seals/orings. I inquired about cost spent to date (the last update I had was just under 1K). That cost had nearly doubled without any warning and in the end no change in performance to the AC system. I protested based on the lack of communication and they cut the bill by a couple hundred. Had they actually fixed something I would have been happy to pay full price. Further, the car was returned dirty with hard water spots on the valve cover and intake, sunflower seeds on the passenger floor and all 4 seats stained from jeans or dark pants. Not sure what would necessitate 4 people being in the vehicle. From my experience a waste of time and money.
The Beck's team handled my 996 Porsche and E90 M3 as if they were their own. I very highly recommend them for BMW and Porsche service!
Can't say enough good things about Frank, and the amazing level of care and service he provides. Best in the business.
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