Seguin, United States
927 S State Hwy 123
N/A
+18774450831
I didn't know you could make an appointment! wait 3 stars Good information- (much better and more than I got over the phone to the 800 number after being on hold for over an hour) 5 stars Average 4 stars
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Great experience, in @ 12:30, out @1:30 10/16/15. The lady at window # 2 was a delight, smiling the whole time and very polite, i just wish i would have gotten her name.
The website says open but when I get there it closes at 1200 on Wednesday. Wish I would've known. Took off work & drove from out of town. Just a name change is it!
What government office closes at 3:30? Not only that, but several times we have gone for my son and nearly every time, we can't get a straight answer to our questions. We took all of our information in when I changed jobs, then after they reviewed they said they lost everything. Now we have a 7,000 dollar bill for overpayment that I have nothing the fight against with. Because our information was \lost\. Who the hell is running this place? How when I'm trying to fight for my son can you tell me you just \lost\ our pay stubs, tax returns, and bank statements? Worst part is we didn't think a government office would be careless enough for this to happen, so we didn't make any copies. We filed for an appeal months ago and haven't heard anything.
While I have no complaints about the visit, or the office personnel, since they all seemed to be helpful, the results were horrible. My mother received an additional 2 per day in SS benefits after they recalculated her benefits. This resulted in her losing SSI, food stamps Medicaid and her provider. We are now waiting for the medical bills to start pouring in. The extra 2 per day doesn't even come close to what she has lost. They assured us she would not lose her SSI. I am extremely disappointed in their poor analysis of how this change would affect her benefits. The reconsideration form and the letter sent to them in January 2014 remains unanswered.
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