Sequim, United States
131 Wilcox Ln
N/A
+13607466965
I was planning to spend this weekend with my two children at a lovely cabin in Port Angeles, managed by Sequim Valley Properties. Our plan was to spend the whole weekend outside. Unfortunately, due to massive fires in California and Oregon, the air in Western Washington became unhealthy and I made the difficult decision to cancel our trip. I first attempted to reschedule the trip to mid-October, hoping that by pushing our trip back, we'd be out of fire season and able to enjoy the outdoors. This was met by a phone call from a staff member at Sequim Valley Properties, who accused me of overreacting, and berated me for the last minute cancellation and for requesting \all kinds of accommodations\ (I had literally only asked if I could bring our family dog). She told me she would let me reschedule to mid-October, but only if I could guarantee that there would be no changes to the reservation. Since that's not a guarantee I could make (I am unfortunately not capable of predicting the future), and she was making me feel VERY uncomfortable to the point where I dreaded having to interact with her for a future vacation, I opted instead to cancel my reservation altogether. My girls and I will unfortunately never get to enjoy the lovely cabin in Port Angeles; at least not while Sequim Valley Properties is managing it. This staff member's behavior was completely unacceptable. I'm not going to tolerate abuse from a property manager because of extenuating circumstances, and am certainly not going to give them any future business.
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Nice clean farm.
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