Somers Point, United States
23 Bethel Rd
$$
+1 6099278133
N/A
Kerbside pickupNo-contact deliveryDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entrance
Organic productsPrepared foodsSalad bar
We have been Shopping at this store for well over 10 years as loyal customers. We placed an online order to be delivered for Sunday. My wife gets the email confirmation with an itemized bill of 247.00, which includes tax and delivery. My CC was charged for 280.00, which is a 33.00 difference!!??. When we called the Shop from home division, they couldn’t seem to figure it out. So, they put us in touch with the assistant manager Shannon. She acted as if we were inconveniencing her and lacked any empathy for our situation. She was not apologetic nor was interested in trying to accommodate us. She stuck to the fact the original email sent was an estimate. I can understand the difference of a say 5 dollars or so, but 33.00? I told Shannon I felt as a customer deceived and misled. Shannon did not care, not one bit. There was still no apology or empathy on her part. She was short and to the point and did not care to even honor a discount. Who ever owns this ShopRite, needs to seriously reconsider or at the very least retrain Shannon in customer service because she is flat out horrible at it. If she as a leader to the team is setting the example of how to give proper customer service, then this store is in trouble. How a person of her caliber gets in to a assistant manager position for this establishment baffles me!!
like
They have so many of the organic and high quality ingredients I only used to be able to get at Whole Foods BUT they insist on wrapping organic produce in packs of 2 in plastic wrap for absolutely no reason. Shame!
Wonderful very helpful staff! From the cleaner, to the deli, to the bakery, florist, managers, cashiers, produce, customer service, stockers, pharmacy etc...and if I left any dept. out Its because I don't know all of the departments. In essence, everyone in every dept. is kind and goes above and beyond when it comes to helping the customers. The people who collect the carts are always ready to put anything heavy like the heavy bottled water in my trunk and actually look for me to help! Special shout out to Thomas..thanks a million
Spacious and clean. I love their meat and bakery areas. But I did notice that the selection of different brands of food at this location is slim.
It's in the perfect place, I live right across the street and everything is always so easy to find and the people are lovable
Very nice store had a lot of things on sale fresh produce courteous staff and fast checkout
Convenient
Always clean and well stocked whenever I go. Also pleasant employees.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance