Brookings, United States
305 5th St
N/A
+16056925022
Very knowledgeable service! The parts I needed were on hand and was shown how to quickly make the repair. A great choice when you need help.
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I purchased my new bike at Sioux River Bicycles. I had some break issues right away and brought it back. They repaired the issue without extra cost. My bike rides excellent and I appreciate the service. I am able ask any question about my bike and they will answer it, but often show me exactly how to perform a specific task. I recently received an email from TREK on a recall for my bike. I was going to stop in and have it taken care of but simply forgot. I received another email from Sioux River Bicycles about the same recall. I looked at my clock and rode down to the bike shop knowing my arrival was going to be right at their closing time. They brought me in and fixed it right on the spot. It was a quick repair and I was out the door. It was another good experience.
Nice people. They do bike repairs. But the owner refuses to repair "cheap bikes from Walmart." His words. Expect high prices. I think they only had one kind of bike for less than 300. That was the one I got. Good bike, though.
Not a place to go if you want advice or to talk bikes. The owner is rude and has been very stubborn every time I've been there. Thankfully the business is changing hands. Until then I will take my questions and needs to a more helpful and customer friendly bike shop.
Robb has always taken care of my odd projects--I have always had a good experience at Sioux River Bicycles
I am mainly focusing for international students who arrived temporary to Brookings, SD. So this shop seems to have good products and their cheapest bicycle is over 300 (you can buy three bicycles for this price) and average is somewhere 600, the people who runs the shop, knows nothing about customer services or ethics and they are just existing in a corner of the town. If you are looking for place for repairing your bicycle, this place will not be a good place to go unless you are willing to pay extra cash, compared to the market price and willing to listen their comparison between less quality bicycles(everything not coming from their shop, I guess) and their quality bicycles. If you can check the prices in the market and the actual purpose of your purchase , you might able to save some cash rather than burning it to one costly product which only serve you to ride a mile or two per day in your student life. verdict: extremely bad and rude customer service. waste of time and money if you are looking a bicycle just to have with you for couple of years. Not good place to go for repairing a bicycle. Extremely good collection of bicycles, if you need to have something lasting more than couple of years, specially if you are a citizen. *For sure, I will never make a purchase from them.*
Traveling xc stumbled on this shop. 100% awesome!!!!!!! Only drawback, I live two states over. Best customer service hands down!!!!
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