Manchester, United States
1087 Elm St
N/A
+18008487566
When I walked in I was greeted by a very friendly smile. I gave Christine my name and she welcomed me in and we had casual talk before we started getting down to business. She made me feel very relaxed as I wasn’t sure what to expect. I signed a couple of forms and then we went into the other room where the camera was. She showed me the box that I would be receiving with my aligners and all the other goodies in it. All the time that I spent with her she was extremely friendly and very informative. She took my pictures and showed me different things about them and explained that I should have my aligners in 3 to 4 weeks and that the smile club will be with me every step of the way. My daughter is the one that recommended the smile club to me and I can’t think her enough. Her teeth are absolutely gorgeous. I can’t wait for my box to arrive so that I can begin my journey to a beautiful smile. I highly recommend The Smile Club!!!
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Christine was awesome! 5 stars for Christine for sure... Very friendly and informative :D Overall my experience would have been 5 stars but there was not clear sign postage outside. So just a heads up for future visitors... You are looking for a suite building set up with no shop frontage. There is probably normally a sidewalk sign but it was very windy the day I stopped by!
Met with Elizabeth & Atisa a knowledgeable Dental assistant who answered all my questions. Both women were extremely helpful and a pleasure to meet. Elizabeth standing in the photo uses smile direct herself and unless you know you can't tell. Clean office, no hard sales pitch. You can wait for the results to see if your a good fit. Try it you'll get a free bright on premium whitening kit, chap stick and leave with a smile either way, because they're a pleasure to work with. Use #gogogrin to book your appointment & see if it's a good fit. If I try & it works I will update.
The two ladies, Christine and Elizabeth, were so professional and friendly! I would recommend any and all who want to check out Direct Smiles. In these busy times no one has a minute to take care of themselves, but this was a quick and thorough appointment (on a Saturday no less) so there is no excuse not to treat yourself.
Easy. Hassle Free. Thorough. Simple. My visit to Smile Direct was on of the easiest things things I've had to do in a while. The technology is top notch and produces crystal clear photos! What takes a great visit to the next level for me is the customer service. From the time I booked the appointment until the time that I left, Smile Direct made me feel like royalty. They helped to coordinate every step of my visit. Upon arrival I was greeted by some of the kindest, upbeat and beautiful ladies, Kara & Aitsa. They were down to earth and friendly. Aitsa did my exam and was able to explain every step of it. Kara came in towards the end just to wrap up with me. The whole time I felt like I was amongst friends. Aitsa and Kara handled me in such a way, I felt as if they really cared about me and my teeth and that was a very comforting feeling to have. They got to know me by just having conversation way before they said "Say ahhhh" lol. This is definitely NOT your average dental visit or office and I'm so glad. If you want to straighten your teeth in an easy, hassle free and effective way, visit Smile Direct Club. Stop by the Manchester, Nh location and say HI to Aitsa & Kara for me!
A very simple and affordable process. Lots of good perks and gifts as well. This staff was courteous, informative, and extremely pleasant. I regret not doing this sooner.
Rating for customer service experience- not for Smile Direct Club dentures aligners themselves. ----- The folks were very welcoming. Very attentive to make sure the experience was explained in advanced and that I was comfortable. Christine in particular made the time enjoyable and painless. I am looking forward to seeing the results of the aligners.
everyone was extremely friendly and made me feel comfortable during every aspect of my visit. I was informed and Aitsa explained everything she was doing and how everything worked! overall a great experience and i can not wait to see my results in a few short months!
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