South Plainfield, United States
150 Maple Ave
N/A
+1 9085618300
No delivery
Wheelchair-accessible entrance
Jack is great to work with! Positive attitude and extremely helpful. A total pleasure. Rod, the older gentleman is another story. Extremely rude, acts inconvenienced, and makes absurd comments for a person in customer service. My mom was in the store for 30 minutes just trying to make an Amazon return because he refused to assist her with the label. The woman in front of her showed him paperwork to simply ask a question and his response was \That means absolutely nothing to me.\ Who says that to a customer? Long story short, they need to get the customer service in line. If you can, look for another store if Jack's not available.
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I am very surprised why this UPS location only got 2.5 star. For me, it is much better, the people in this store are much more efficient, customer friendly, respectful comparing to the one in Piscataway (near Walmart). I ship quite often and they take good care of the package/bag; they even provide tape should customers need. I am not related or friend with any employee in this store, thus my review is only based on experience. Please try this location and take my advice- Stay away from the uneducated, disrespectful Filipino agent in the UPS Piscataway if you don't want to be verbally abused or cursed at.
They are good, professional and courteous staff. After horrific experience at Centenial Ave, Piscataway UPS, this has now become my go to place. Amazon buyer and seller and happy to give these people my business as they very well deserve it.
it was literally so awkward the workers just stared at me lol weird..
Very angry and unprofessional owner. I believe his name was Rod. Watched him yell at a customer and his employee. Was also extremely rude to me and assumed I had trouble paying because I asked questions on different shipping options.
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