Joplin, United States
2600 Davis Blvd
N/A
+1 4176246340
Wheelchair-accessible entrance
Located in NE Oklahoma. Absolutely terrible internet coverage and service. We lose coverage constantly, and are dropped from work networks while in quarantine multiple times a day. Its starting to affect and threaten our jobs. We paid less in Tulsa for FAR better, reliable, and faster service. We pay for the highspeed option, and it can barely stream movies at all the last month or two.Their customer service requires a godawful phone tree before you can speak to anyone that can actually attempt to solve your issue. Data caps in the year 2021 is an absolute joke as well. We will be exploring other internet options in the area, as I am sick of how unreliable Sparklight is.
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Hard to know how to rate this - they came as fast as they could to install (4 weeks after calling)....but the service person was really great in the freezing rain looking for wires on my new home. He had to tell me how to hook up though as Sparklight will not allow them to come into home during COVID. Service is fair. Modem does not reach master bedroom well, so lots of lagging. But the rest of the house is OK. It is very fast most of the time. I like their asking for feedback and they were very professional and helpful when interacting. Overall - very satisfied after one month of service.
Pay 116 a month for a 1/3 of the speed they promise! worst internet service can’t even watch one tv without it buffering every ten seconds. Highly do NOT recommend
I'm very happy with my new 200 mbps service from Sparklight versus the old 5 mbps DSL and just about the same price. The Installer Tech was very professional, did an outstanding installation and answered all of my questions. Extremely happy with Sparklight.
About as reliable as a politician. Quits working several times daily. Fast but loses connection often.
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