Sterling, United States
42731 Trade W Dr
N/A
+1 7039975833
Wheelchair-accessible entrance
I would like to say that Falcon provides the best service I have ever seen. We have a humidifier, and UV Light installed from when we first moved into the home. We also have an Air filter that is good for 6 months. Henry from Falcon installed everything after recommending the products. I have to say that we have the Cadillac of all AC units. Henry always comes to service our unit and is very professional, courteous, hard working and takes immense pride in his work. We have been with falcon over a year now and it feels like they are part of the family. We would highly recommend these guys to anyone. Sure, we pay money for the services, but the professionalism of the Falcon group goes above and beyond! Thank you Falcon for all that you do for our home.
like
I purchased a brand new home from Toll Brothers in February 2019. Falcon Heating and Air Conditioning installed the HVAC system. On the night I went to settlement, the system stopped working. Since then, the system has stopped working 9 times; either in the blistering heat or the freezing cold (like tonight). They have responded numerous times and can not resolve the issue. They serviced the system yesterday morning, it failed by the time I got home from work. According to the new home warranty, Falcon will respond after hours for emergency service. Tonight is the second time that I've called for emergency service and Falcon has refused to respond. The tech responded by text message and told me to call the builder. With guest visiting for the holidays, I have no heat in the bedroom area. This has been the worst experience ever. Even if the HVAC system were to fail in your parrot's bird cage, I would not recommend this company!
Had an Rh error code on a thermostat and the Vendor of that thermostat (popular one where bird's live) could not help. Called Falcon and they said a technician would be here between 12 and 4 pm. Technician arrived just after 10 am! They very quickly trouble shot the problem and explained to me what had happened. A simple fix that I can stop from happening again. Excellent technician, rapid response (even though not an emergency), and friendly service. Would highly recommend in the future.
I have just had a great experience with Falcon. I had an emergency repair done early in the morning. Reed was prompt, professional and knowledgeable. Thank you for your excellent service.
Quickly diagnosed and replaced my bad blower motor. Tech was professional and courteous. Have used them multiple times and always been satisfied.
Deli
The best companies in the category 'Deli'