Stuart, United States
3575 SE Federal Hwy
N/A
+1 7722660687
DeliveryIn-store shopping
Car hireCar washOil changeRepair services
Marshall and Jess are good people to do business with. They are considerate to the mask issue. Your sales staff is an issue. They could care less about me or anyone in the waiting area. Absolutely no sales person was wearing a mask. They walk right up to me and talked about new vehicles without a mask. My wife and I were looking for a new vehicle for her. We went to four of the Wallace dealerships before buying a Lincoln Navigator. All but the Chevy dealers were very considerate with the mask issue. I am a long standing Chevy owner and will not consider Wallace Chevy for my next truck. The sales staff should be ashamed! We have Underlining health issues that Covid could harm us permanently.
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Simple oil change with “ free” tire rotation turns into potential 1000 quote. May need one stud may need 24? I did rear tires under three months ago, they say lugs are seized on maybe overtightened. My mechanic at home is top notch. So more likely scenario is something was done wrong here. I am on a road trip and towing a travel trailer if you give me the truck back with one lug nut half off (can see in photo) They quoted 265 per wheel on studs unsure how many may need it . I mull it over for a minute ask if any other techs looked at it. “No” so I request the shop foreman take a look at it it could be up to two hours because everybody evaporated for lunch. I need it safe so I have no choice but after watching it sit in the parking lot for another hour I take it away. Two stars for Kayliegh getting me in same day all down hill from there. When you leave the dealership I feel my truck should be in the same or better shape then when it went in not worse. I went around the corner to Campbell Auto and had it back in 90 minutes and less than half the cost.
Corvette mechanic took care of my problem, unfortunately not covered so was expensive and unable to determine what caused it (right side injection/coils replacement). As always service advisor Don Hamilton did his usual professional results. Was grateful for transportation to and from my house some distance away, relieving my wife from picking me up who was not feeling well. Don instigated this.
Mark at Wallace Chevrolet is incredible to work with. He and his team made sure to take their time getting to know my needs and made the best deal I’ve found around here! Chris H. was very knowledgeable about my car and Chris V. made the buying process super easy. Sending everyone I know here from now on!!
This is my second purchase in a year from Wallace Chevrolet. I live 130 miles from their dealership. I make the drive for one main reason. Honesty. Wallace Chevrolet not only had the best prices of Any Chevrolet dealership in Florida. They keep their word and are the friendliest people you could ever hope to deal with. Tim, Angel and Nick are the best and deserve a raise. We buy as a family sometimes several cars a year. We wouldn't ever go anywhere else.
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