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Universal Appliance and Kitchen Center

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Studio City, United States

uakc.com
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Universal Appliance and Kitchen Center Reviews | Rating 4.5 out of 5 stars (4 reviews)

Universal Appliance and Kitchen Center is located in Studio City, United States on 12050 Ventura Blvd. Universal Appliance and Kitchen Center is rated 4.5 out of 5 in the category appliance store in United States.

Address

12050 Ventura Blvd

Price range

$$

Phone

+1 8187551111

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift

Offerings

Repair servicesService guarantee

Open hours

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Sean Heydorn

The short review is that both the sales staff (Shahan) and installation crews/techs (4 so far!) we have dealt with are incompetent, lack knowledge of the products they sell, or service, and are indifferent to customers. This has been the singular worst experience we've had with any high-end retailer. 3.5 months, 15,000, countless calls, texts, emails and scheduled installs later - we still do not have a completed kitchen of appliances. We have recently moved from out of state, purchased a house in which we completely gutted and remodeled the kitchen. We knew exactly which appliances we wanted (GE Monogram), based on friends and family members' experiences and feedback on the internet. We searched for the nearest authorized dealer and GE Monogram website came up with Universa as the nearest dealer. We ordered the appliances, which was a bit tedious, but not awful. Everything that's happened since has been a massive headache. Damaged products, missing parts, improper installation, 4 installation attempts and it's still not complete. We ordered the appliances on May 12th, paid over 15,000 and still do not have correctly installed appliances.

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Ryan Sokolowski

David was super helpful today and very knowledgeable!! I drove from Marina del Rey to Studio city because of all the good things I have heard about Universal appliance! This should be your first and only stop for all your appliance needs! Thanks again

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Tahmeena Ahmed

We have been dealing with Movses at the Studio City store for many many years. We wont go to anyone else. He hung in there all the way through the delivery. We really appreciate him as a friend and a great sales person who keeps his word!

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Robert Diaz

Maida is simply the best rep/ manager around. I have Been working with her in LA for 8 years. Second to none.

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