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Subaru of Gwinnett

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Duluth, United States

subaruofgwinnett.com
Subaru dealerAuto brokerAuto repair shopCar dealer· Subaru dealer· Auto broker· Auto repair shop· Car dealer

Subaru of Gwinnett Reviews | Rating 4.6 out of 5 stars (5 reviews)

Subaru of Gwinnett is located in Duluth, United States on 2920 Satellite Blvd. Subaru of Gwinnett is rated 4.6 out of 5 in the category subaru dealerauto brokerauto repair shopcar dealer in United States.

Address

2920 Satellite Blvd

Phone

+1 6784753500

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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G

Gabriele Lanhan

Bought my first Subaru. Great service.

L

Linda Kadel

Great experience! Adam assisted me in the purchase of a used 2020 Ascent. He was professional, knowledgeable, and attentive. He promptly responded to my messages and answered all of my questions. The purchasing process was simple and stress free, and the rest of the staff was friendly and helpful. So happy with my experience. I will most definitely return to purchase from Subaru of Gwinnett again.

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Peter Smith

I found it a little insult for I came there with the intention to buy a new Forester but it was suggested to me to consider a used car instead. It seems the sales staffs believe I might not be able to afford a new car. The finance person instead of making a deal, he asked how much monthly payment I can make and suggested that I should consider lease option as the monthly payment would be lower while knowing my age and employment status. I made an offer for the car I wanted to buy but did not get any counter offer or follow up call. I sent an email to the General Sales Manager expressed to her about my experience but I did not get any replied. I believe folks there do not want to sale cars to the Asians here. Your business would also benefit by customers' words of mouths. I have several friends who are also looking to buy new cars. They would want for me to experience the Subaru first as none of us ever owned one previously. Additionally, my friends and I are having children who are at the college age which we would consider future purchases of Subaru if we had great experiences with your sales force and the vehicles. When I walked out of your dealership without buying a car, you lost more than a sale. Your commercial advertises may not always bring customers to your dealership as well as the customers may not make the purchases if they had the same experience as I did. I would not dare to suggest for how you and your sales staffs may deal with customers. This simply is just my feedback for the experience I had at your dealership.

C

Chelsea Williams

Unfortunately my experience wasn’t as great as some others. After closely inspecting a used car (only one on the market in the color I wanted) I found a good bit of damage. They refused to negotiate, saying they bought cars at auction and priced fairly for their personal market. They talked me into it because the car was certified pre owned (suggesting this was why the price was higher than many other models with similar mileage on the market) and promised the damage would be repaired. I was without a car, they had no loaners available, so I needed it fixed ASAP. Two stars are for how fast they “fixed” the issues and for the low interest rate. Everything else was pretty bad. Detail job was AWFUL, damage is still visible and shoddily repaired in every area of the car that needed fixing (and they claimed they did the best they could-although I was promised it would be fixed entirely), and I just discovered this morning that one of my fog lights (that I’ve never even used) isn’t turning on/is out. Better yet, the car was on a lease before-it wasn’t even an auction car. I’m overall feeling VERY cheated and disappointed in this dealership and will avoid it at all costs in the future. Update: My front emblem fell off today. I will be calling tomorrow.

J

Jeff Bowman

Liam and Jennifer worked to make a fantastic experience for me all around to purchase our 2nd Subaru from SOG, a 2021 Ascent! Thanks for all the help in Surprising my wife for Christmas!

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