Swansea, United States
4390 N Illinois St
$$
+16182357000
N/A
I placed an order online which was not ready on time and we were asked to wait an additional 20 minutes. After 30 minutes we called back. The lady was extremely rude. She told us that they were backed up. I asked how much longer. She literally snapped and said that she had no idea how long it would be. I asked for a refund and she said fine and hung up. I called back to ask for a manager and it was the same voice. I've never been treated this horribly at an establishment. I'll definitely be contacting corporate.
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Good dinner. I got a NY Strip with broccoli and mushrooms and Ceaser side salad. Ice tea to drink. Very disturbing that they have a new policy to, \track your phone number due to COVID\. I don't think I'm going to come here again just due to privacy rights violations.
Ordered a blooming onion. It was burnt on one side. They were out of diet soda. I ordered a hamburger medium. It came out black, dry and very well done. Server gave poor service. Probably will not go back.
The hosts at the door was not sure of what he was doing, he had me repeat my phone number 6 time. We had a reservation but we had to wait an hour even though they had tables. Once we finally got to our table, there was only one waitress there, the 4 tables around us still have not ordered yet. The worst part... after waiting 20 minutes for waitress to come get our order she said they were out of STEAK... their name is Outback STEAKHOUSE not OUT OF STEAK HOUSE!
Food was really good and came out quickly. Server was super nice.
Deli
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