Tacoma, United States
6102 N 9th St
$$
+1 2533414794
N/A
Wheelchair-accessible entrance
I have been an ADT customer for over 5 years, and I have always been happy with them. Recently I have started working directly with Stacy Frazier (we’re moving) and she is simply amazing. I have so many moving pieces happening right now, that’s it’s easy to forget what’s been done vs. what’s next.... but Stacy has followed up with me, and in a completely none invasive “oh my screen is loading- can I interest you in some security cameras too while you wait?” kind of way. She educated me on what I already had, and what, if anything, we could do to make it better. IF I WANTED TO! Stacy worked hard for me. She didn’t rush me. She didn’t sell me anything I didn’t want, or need. And she made 1 of my 26 tasks incredibly easy. ADT is the best, but Stacy takes them to the next level.
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Had a great experience working with Stacy Frasier, David Evans, Joshua Mollenkopf, and Kevin Thach. We have a big house that is very \well built\ and the team was able to design a system that worked for the idiosyncrasies of our home. The install crew busted their butts all day at our place and everything works like a charm. I could not imagine a better experience from soup to nuts, great working with the team.
Stacy Frazier is extremely knowledgeable about the ADT products and the competition as well. She is the reason we chose to rejoin ADT, instead of trying out another service. Stacy is understanding, easy to talk to, she looks out for your best interests, and works to come up with a system that meets your needs and budget. It can be so frustrating to call a big corporation to receive help or get service, but Stacy helps to facilitate and advocate for you as well. It was such a breath of fresh air to be connected with her, and be able to accomplish the set up without any problems. We really felt taken care of and appreciated her time and efforts so much.
Just had someone come to my door to sell me ADT. Not only does it already show in our window we have a security system already but who does unsolicited door to door sales during COVID? To top it off, he kept his mask under his chin and never put it on. We thought of getting ADT but didn’t and this just proves we made the right decision.
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