Tewksbury, United States
2100 Main St
$$
+1 9786587330
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
I am incredibly pleased with Dracut Appliance in Tewksbury and Dracut Plumbing. Every interaction went seamlessly from the purchase to the delivery and install. The communication with Seth was always professional, clear, concise and efficient. All the employees that I interacted with were helpful and pleasant. This is my second experience with Dracut appliance and I am always more than satisfied. I will most certainly continue doing business with Dracut Appliance for all of my future needs and feel fortunate to have a company of this caliber so close to home!
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Knowledgeable staff, who answered all my concerns about the selection of washing machines. Evan ( from heaven) explained different features for the different brands. Super friendly and professional! Love Dracut Appliance! Why shop anywhere else!
Service was superb. Our washer ( the buying experience a few years ago was great too) decided to have a couple of water valve issues. After contacting service, the follow up was excellent and using text, we were kept informed when parts would be in, and when the service person would arrive, within a reasonable window. Due to a minor medical issue we had to postopone a couple of days and they were totally understanding. The repair person, Jean, was cordial and efficient in the house, keeping me informed of his progress. It actually seems to work better than before. An aside, this is happening in July during the pandemic. We were screened on the phone prior to the visit and Jean was well protected with a pretty amazing mask and was respectful about the situation. Thanks Dracut Appliance.
The best customer service, above and beyond!
David was great to work with. He responded in a timely manner and made the whole process easy to deal with.
Deli
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