Brooklyn, United States
233 India St
N/A
+1 7183893585
Wheelchair-accessible entrance
Beautiful gear but difficult rental policies. Had last minute rush job in which client wanted their product. Completed paper work and at last minute our insurance agent sent over COI. Wording and amount was incorrect but too early in morning of delivery to correct. Our insurance was incorrectly filled out wording wise and submitted at lower value than they wanted. Our agent listed at 10K which is above replacement value on their invoice. Owner would not help out and argued that insurance was not enough and we should have known better. Called another vendor and they said what we submitted was fine and they would have worked with it and asked why they, That Cat, didn't stipulate for a new customer what their insurance requirements are. Please note that they are cash only and don't take credit cards, not even for security deposits.
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