Springfield, United States
334 E Kearney St
N/A
+1 4178637877
No delivery
Wheelchair-accessible entrance
I have used this store numerous times to send packages and they are always very helpful. Unfortunately the shipping costs are a tad high.
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On behalf of Greene County General Services Department i just wanted to say that Rachel is always proffesional and very helpfull when i bring various items in to be shipped. She is super friendly and finds the best options for us at the lowest possible price. The store is a little small and can get crowded but i never have to wait long. Rachel is proof that good customer service still exists!
PATHETIC!!!!! Do not use. This was my first review with 1 star. When for some reason I could not connect with the UPS delivery on 11/19, I called the Kearney store and was given an 800 number for customer service. This was the most frustrating experience ever. I was given 11/23 as the next delivery date which resulted in a no show, then 11/24 as a delivery date which again was a no show. Finally, I asked for a manager, I talked to Danelle she was professional and determined to solve the problem. And, she did. A package I should have received on 11/19, I finally received on 11/25 thanks to Danelle. This was a package I needed for work and because of the way the Kearney store is run, I lost a week. I will use UPS again. I will NOT use the Kearney store.
I received a call from a fairly rude individual regarding returning an item to me that I left in a hotel. He provided one shipment option, price of which was almost as much as the value of the item itself. It seems as though there were likely other, not overnight options he could have provided but he refused to do so. Thank you for reaffirming why my preferred shipper is FedEx.
To the management & staff of UPS store 2459 Thank you y'all Rock!!! Thank you for working so hard and going the extra mile to fix a mistake that was my fault.This is the reason I use this store for a box, shipping ect the dedication to yalls customers And going above and beyond the call of duty to find this package from Ajs Belts for me.Thankyou again I will recommend yall to every body 5 stars to the management and staff. Thank you again William L Walters Jr Sent from Yahoo Mail on Android
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