Zephyrhills, United States
7810 Gall Blvd
N/A
+1 8137824047
No delivery
Wheelchair-accessible entrance
The employees always do a real good job packing whatever I’m shipping. Great customer service. Friendly employees.
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Ladies thank you so much, I can't thank you enough for all the help today, the staff are polite, attentive , professional and friendly. It is a crazy day for me between work and kids but this girls made my day. NOTE if you don't have time to wrap your Christmas gifts, this store sell beautiful holiday envelops and boxes and very affordable. Highly recommended.
I had to return a couple large boxes to Amazon. I am 75 years old. I am not strong. The counter people were neither pleasant nor helpful. No smiles. No greetings. GRUMPY. No effort to understand my situation. No help when they told me I had to do some repackaging. No “thank you.” No receipt for my package. Did I mention GRUMPY. These are difficult times….I understand. But most retail employees have been trained to “fake” a greeting and a smile. At most other UPS store locations I have found the help to be very accommodating, kind and understanding. Not this location. Go to some other UPS store….any other UPS store.
I am sorry, but today was the first time stepping in this facility. Had a UPS drop off. They were really rude to a customer and yelling at her for coming in after 5pm for a notary. Very unprofessional in my opinion. Doesn't look good, as a customer coming in. There was a line, so various people can vouch for this behavior. My transaction was quick and lady that helped was nice to me.
Sending Christmas gifts at this pandemic time is not as easy as before. Thank you to this UPS Store staff, you make everything easy and smoot for us. From suggesting us holiday beautiful boxes and padded envelops, taping and adding some paper inside to add protection to the items super thumbs up. Very helpful, the price is not so bad as what my other friends telling me. They are quick but careful. I told my wife about it and she is very happy we found new place to trust our shipments most especially we just moved to this area. Thank you again ladies.
MJ was most helpful and patient at the end of the day. Helped us navigate a house closing long distance. So appreciated her assistance!
Went in this store to send off a return item and asked for a receipt for my records (which I have gotten every time before) and the rude associate said it would be emailed. I explained to her it's not connected to my email and wanted the receipt for my record of the item being returned and still nothing. Will drive a little further for future UPS needs just to have better customer service experience!!!
Really nice store. The staff there was very sweet and helpful. They packed and shipped a fragile item I bought for my niece. She said it was well packed and arrived safely. Highly recommended.
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