Orange Park, United States
950-23 Blanding Blvd
N/A
+1 9042761718
No delivery
The best experience. Ashley and Kyle make a great team. They are so helpful. Will recommend to everyone and I’m a customer for life.
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I went into the store they we're very helpful everytime I've been in there friendly and it's seem like it's not a long wait at all convenient location easy to find and lots of products to chose from and I would like to say that the day I was in UPS Cortney and Kyle get a Five Star for there services and plesent attitude God Bless all who reads this post
Walked into the Store; the cashier was standing at desk closest to the door. She just stared at me. I said Hello. She just looks at me.... No hello or any type of greeting... at the very minimum I expected how may I help you.. but nope nothing. So I said I need to do an Amazon return. Her response isI 'll l take you here. She ask did I have an email with QR code. I said yes. She said for that there's a fee and you'll have to email to the store. I said sure may I have the emaill address. She slides a small sheet in front of me. Very poor customer service skills so I ask for her name she says Allison. At that point she softens... I accidentally knocked the cards over, I apologize and she said oh it's okay. A lot nicer than her earlier tone... I've used this store several times never experienced such poor customer service skills.
The staff were all friendly and helpful. I was distressed to see one employee, a blonde lady, not wearing a mask. I doubt I will go back to this location.
We relocated here from Texas a year ago Feb. When I got my Google review to do! I was completely shocked to see a 2.8 star rating. Only bc I'm retired as an Officer and Husband is retired Navy, and we know all about Customer Service. Never once have I been in there and from the Manager down to employees and never had one bad visit. Trust me we ship all over bc of our Non Profit Business. This is a great place, workers are on point and professional. I would rather go here than the Post Office. Local Reviewer gives this place 5 Stars and a Kudos for a GREAT JOB on customer Service. I have never met the owner until today (Mike) and I caught him jumping in helping without his knowledge. I even got a Frequent Shipper card today. Incentive
The nicest staff, especially Ashley who helped me with my returns to Amazon. Thank you!
The customer service here is awful. I don’t know if it has to do with the fact it was an amazon return or if it’s the people working have poor manors. Or maybe it’s bad management. I have been in this store recently and today my wife went in and both times we have had the worst experience. The UPS store need bed bath and beyond has always been great. I don’t think they realize here they’re not doing us a favor shipping something ,it’s their job per their agreement with amazon.
What a delightful staff! Always eager to help! They have made amazon returns super easy! THANK YOU TO ALL!
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