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The UPS Store

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Lake Jackson, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.5 out of 5 stars (8 reviews)

The UPS Store is located in Lake Jackson, United States on 117 Highway 332 W, Ste J. The UPS Store is rated 2.5 out of 5 in the category shipping and mailing service in United States.

Address

117 Highway 332 W, Ste J

Phone

+1 9792974877

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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T

Tyler Lentine

Does not provide tape to even seal up the top of you box. Also will not print labels or anything for you. 3 dollars for 15 minutes of computer time and 25 cents to print a label. I have NEVER been to a UPS store like this. The lady behind the counter acted like I was inconveniencing her by asking questions. I will happily drive to a different store to not deal with this store. Read the reviews they aren’t lying. UPS should really come out here and do something about this franchise location, they won’t but they should.

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Michelle Shockley

I have to say every time that I have came in here and the lady is at the counter she has either been rude to me or rude to others. I will gladly drive to Angleton before coming in here and having to witness the hatred towards other people. I also see by other reviews I am not the only one thinking this.

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C S

Everytime I have been to this location the manager is always rude. The last time I went there the customer service from the manager was so bad that I just gave up on this location all together. The other employees are usually pleasant and greet you when you walk in.

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William Henley

The store sealed my package in front of me, then when the package arrived at the destination it was empty. The manager would only say “this store is not responsible for anything you will have to contact UPS.” Will never do business with this store again.

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Gagandeep Singh

I had to ship out a package and needed a return label included with it per the very specific instructions of the agency I was supposed to send it to. I mentioned twice to the cashier that I needed to have a return label included and even showed her in writing. She seemed irritated and unwelcoming with my questions but I wanted to get it shipped correctly the first time so I had to ask. I made sure with the representative named Allison if the label was in there. She said it was. This was the first time I had to send something via UPS like this so I trusted her since she obviously does this more than me. Lo and behold, I get an email from the agency I sent my package to saying in bold, underlined, italicized, and highlighted text that they received it "without a return shipping label" and to do this right this time. Someone said they're rude but get the job done. Nope, not in my case. They didn't get the job done. I wouldn't have cared about her attitude if she would have done the job right.

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Shannon L.

Thanks for nothing! Appreciate the helpful service at a time like this. Welcome to Lake Jackson, I guess! Everybody is just out for themselves these days. These people probably wouldn't piss on ya if you were on fire.

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Cheri Meadows

Customer service sucks. Guy talked to me so ugly to me. Unless you just have to, don’t go there.

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Laura Stanfill

The manager Nanci was very rude today. I asked a couple of questions because, I didn’t understand the process. I guess that made her mad. When I called her out on her rudeness she just stared at me very meanly. I left and took my business to the post office. I won’t go back unless I absolutely have to.

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