sweet Cee Cee
I normally don't have any problems from this UPS store, but I went to this store location February 2021, because, I have My Choice Pick Up, or Deliverly, the deliver, drivers, have not been following my requested, direction, for leaving all the packages at the store. They always deliver the bigger, and more, expensive, items to my home anyway. I selected the My Choice Program, because people have been stealing a lot, of packages lately. So that's why I wanted to pick up,
my own, packages. So I got a email telling me, that my item was undeliverable and they tried to deliver it, to my home. So I found out, that the item was a tube of mascara, so now they listen to my Request I just had surgery, so I went into the Westland location to pick up my order. It was a black man standing at the cash register, and then, when one of the white worker saw me coming, he told the black worker, at cash register, to go and he's going to take care of me, so when I got to the counter, I was telling the guy, that I'm a little bit upset, because I got a email saying that my package was undeliverable, but it's just a tube of mascara. So I gave him my information, he looked it up on the computer, and I asked him, so is that the complete order? He said yes, and I told him, they don't deliver the items, that they're supposed to deliver to my house at all, and that I wanted to get out, of the My Choice Program, and that, it didn't make any sense that a tube of mascara is undeliverable. The cashier said with a attitude " ma'am we are independently owned" you have to call the 1-800 number", so I just left it at that, and got my order and left. I really understand, that with the way the world is, now, everyone, is going through something, and no one is perfect and people are on the edge, but we don't need to take that, out on each other. People are getting, paid to do a job, we just need to do it, without making it hard on other people.
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