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The UPS Store

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Battle Creek, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.3 out of 5 stars (8 reviews)

The UPS Store is located in Battle Creek, United States on 5420 A Beckley Rd. The UPS Store is rated 3.3 out of 5 in the category shipping and mailing service in United States.

Address

5420 A Beckley Rd

Phone

+1 2699793388

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Julie Coffey

This store is across town from me and well worth the drive. Staff are courteous, expedient and knowledgeable. I have used them for years and will continue to do so- thanks guys!

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C P

Expensive Electronics “Gone Missing” Multiple Times, Terrible Customer Service Experience! December 2019 Amazon Return: 350 XBox X was shipped through this store and was never received by Amazon. This item was dropped off without packaging, so it was clearly identifiable as an XBox X (per Amazon return instructions). We had to fight back and forth to get reimbursed. January 2021 Amazon Return: 500 CPU was shipped through this store was never received by Amazon. This item was also dropped off without packaging, so it was clearly identifiable as expensive electronics (per Amazon return instructions). I’m anticipating another long battle to get my money back. (Amazon return) My experiences with this store have been terrible! Judging by the owner’s responses to other Google reviews, it’s seems there is a certain culture at this location - starting from the top.

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Pamela Fallon

This is the worst UPS store I have ever been to. The gentleman was downright rude to me. Do yourself a favor and go to the UPS location on Tower Rd., only minutes from this piece of garbage store. The prices are a lot less and the staff is friendly.

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Katelynn Scott

I had a package get returned to me, after only 2 attempts to deliver to a person's house, just because there was a "aggressive dog" running around. I geuss it got to the store NEARLY A MONTH AGO and they never bothered to call when it arrived even though they required my phone number to be able to ship. Also costed 53 to ship a 3 pound package from Michigan to North Carolina outrageous.

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Paul Clark

Great place. Awesome service.

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Valerie D

I was shocked to learn that they charge you five dollars just to print out a prepaid shipping label on paper! One sheet of paper - Shipping already paid for by the company I am shipping to - How does that make any sense? I have printed from here in the past and they never charged me that much before today. I’m guessing it is just a change in UPS policy as a whole and not the fault of this one particular store, but I still think that’s outlandish. I was returning a 10 shirt but after having to pay the five dollars it barely felt worth it anymore. Edit: The local library is offering free curbside printing during COVID and typically charges like 10 cents per black and white page in normal circumstances. Staples will charge you around 50 cents per page. Take your business there instead if you need your prepaid shipping label printed out before sending mail.

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Christopher Knapp

Horrible service, this UPS store will make you pay for your "Free" Amazon returns. I had my item in a box and they made me purchase another box to put it in to send it. It is ridiculous I had to even do that. My Amazon returns were defective and there was no need to have it double boxed. I informed Amazon about this and they stated to me that the store should not have made me purchase another box. I would recommend going out of your way to go to Kalamazoo store, and get better hassle service free!!

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shane riley

I use this location often to ship my packages and they are always friendly and provide the best customer service! Any time I need a special size box they always help me decide the best value for me to ship it at and at the most affordable rate. Don’t hesitate to have this store fulfill your packaging and shipping needs!

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