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The UPS Store

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Wheat Ridge, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.6 out of 5 stars (8 reviews)

The UPS Store is located in Wheat Ridge, United States on 3440 Youngfield St. The UPS Store is rated 2.6 out of 5 in the category shipping and mailing service in United States.

Address

3440 Youngfield St

Phone

+1 3032372655

Service options

In-store pick-up

Accessibility

Wheelchair-accessible entrance

Open hours

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Mike Salisbury

Went in for a simple, straight forward task: to print a document in color from a thumb drive. The woman said the copier was a new machine and she couldn't get it to "read the thumb drive." I had no problems opening it at home, so I asked if she could try on another computer or machine. She refused and offered no solutions. I was shocked at her lack of problem-solving, lack of apology, and lack of skills to figure out another solution to such a simple task!

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Zachary J. Davis

Please update your hours online. Online hours states that they are open on Sunday… However, they are not… Take the time to update your hours. Your customers will appreciate it.

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Lala hathaway

Man working the counter with the long hair was very short and rude. He was unwilling to answer questions. It also cost me 13 to ship certified mail. This mail was sent to USPS. Absolutely ridiculous.

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Michelle Corley

I went to return an Amazon purchase for the first time, the app said I could take it to UPS Store. Amazon said no label or box required. When I arrived I was asked for a QR code, I didn't know what that was. Without another worth the guy walked away, went to another register and started helping someone else, so rude!! If this was me working there I would have said "you can find it in your Amazon app, do you want to look for it while I help the next customer?". I found the scannable code quickly on the app and had to get back in line. He could have waited the whole 20 seconds it took me to find it. This store lacks customer service skills.

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Micah Thompson

Not thrilled with UPS service but the owner of this location made it as right as he could in a bad situation. I appreciate honest and helpful customer service in 2020. Its rare and not to be overlooked

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Kaila Britten

This is the closest ups to my house but I’ll drive further for better customer service. Every employee I’ve encountered here are dull and not eager to help. As if they wanted to bring your day down with theirs. I normally give people the benefit of the doubt, i don’t know what’s going on in their lives. But all your employees and every time . This is a problem management needs to address. I miss the store near Sloan’s like. Those guys always were friendly and helpful. ... good gosh as I was leaving I realize the man helping me today was the manager. Marcus. The store will be hopeless until the company invest in people with good customer service. It’s not that hard to smile and be nice, times are hard right now and many people would be thrilled to have this job.

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Dolce Taylor

The older lady with the short hair is extremely rude. I felt like I was an inconvenience just for coming in to ship a small package. I'm new to using selling apps and sending the items I sell so I don't always know what I'm doing. She was just awful. However, there is a younger guy, tall dark hair who is absolutely wonderful. He has helped me numerous times and always makes the experience fast, friendly and easy. He's great!! If I walk in and see he's working, I continue on but if that lady is there I just walk out and go to the other one. She sucks.

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Destiny WR

Ive been using these guys for over 6 years now, have a P.O. Box & use the copy service & occasionally shipping service. The staff is always friendly & helpful. The owner/manager Marcus greets you by name. The store is always clean. Highly recommend.

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