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The UPS Store

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Lombard, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.6 out of 5 stars (8 reviews)

The UPS Store is located in Lombard, United States on 444 E Roosevelt Rd. The UPS Store is rated 2.6 out of 5 in the category shipping and mailing service in United States.

Address

444 E Roosevelt Rd

Phone

+1 6304240444

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Jawwad Mirza

Truly unprofessional, very rude and not suitable for customer service industry. I was at the store to drop off amazon return and I did not have printed label, he declined to help or even talk in courteous manner. I went back to my car and get the label from Amazon, went back in the store just find out he has closed the system even before published closing time (6:00pm CST). When I mentioned he again became extremely rude and asked me to come next morning. I will contact Amazon and register complain about this incident, I will also reach out to UPS corporate office to report this incident and post it on social media to make sure store manager learn how to provide customer service or leave it for someone else who could better job.

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Madison Miller

Poor service and associate, it extended into the owner George - even laughed at me for asking questions about the package they lost of mine. I have a professional UPS account and spend over 30k a month- one of worst franchises locations I’ve ever experienced and will be filing a claim

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Grace Garbacz

The manager Dominick was rude and unprofessional. I was trying to communicate my needs to him when I was in a rush and his tone was very condescending when he suggested to me how I can communicate more effectively. In a customer service position it is your job to help me when I am asking for your help and have paid for a service, not to teach me how to communicate effectively. Next time I need to ship something I will travel to a location farther away in order to avoid the possibility of communicating with this person.

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Raymond Borowski

NO Mask , had unprofessional advances , when denied parcel got misplaced a couple days! Management very unsatisfactory . Employees not properly taught or supervised ! 2nd time! Will Not Return ! Disgraced as I used to work for UPS !

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Jonelle Torres

This place is a joke! Very rude and unprofessional service. Judging by the other reviews this is something they are known for and still nothing has been done about it. Don't waste your time going here.

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Aimal Ishaqzada

The guy showed me attitude he was a such a mean person to me I wish never ever come to this place anymore

B

Briana Coleman

Bob is truly disgusting. I inquired on questions in terms of a business PO Box and he was very unhelpful. Impatient with me and verbally aggressive as if I mentally slow; more so was just curious as to what I was signing up for. He’s also sneezing and coughing everywhere.. he should quarantine being that COVID is an actual thing

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Owl Tarot

Horrible customer service, the older gentleman working at that facility seems to be bothered to answer questions! Whether he owns this location or just works there! You should be humbled that people still choose to bring business to your store.

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